Looking for a Lumen Voice Alternative? Keep Your Options Open.
Lumen has ended new sales and renewals of enterprise voice services. FirstDigital can help you transition to a reliable alternative without replacing your existing phone system.
Whether you need SIP trunking, PRI, Cloud Connected PSTN for Webex, or Microsoft Teams Calling, FirstDigital provides a flexible path forward.
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Keep Your Phone System
Keep Your Numbers
Migrate on Your Timeline
Lumen Is Exiting Enterprise Voice. What’s Your Plan?
As of August 1, 2026, Lumen stopped new sales and renewals of enterprise voice products. While no final end-of-life date has been announced, customers with expiring contracts may move to month-to-month service.
FirstDigital helps organizations replace Lumen voice services while maintaining business continuity, keeping existing systems, and migrating on their own timeline.
Replace Lumen Without Replacing Your Phone System
From Lumen SIP trunking to Lumen Voice Complete and Lumen Hosted VoIP, FirstDigital offers flexible alternatives for your current and future communications needs.
Current Service or Need
FirstDigital Replacement Option
Lumen SIP Trunking
SIP trunking and PRI solutions compatible with existing PBX systems
Replacement Table / Row
Business voice and PSTN connectivity solutions based on your current environment
Lumen Hosted VoIP
Cloud calling and hosted voice connectivity options
Microsoft Teams Calling
Microsoft Teams Direct Routing and Operator Connect
Webex and Zoom Calling
Cloud Connected PSTN and supported BYOC connectivity
Legacy POTS Lines
POTS line replacement for eligible analog applications
Traditional Fax Services
Cloud Connected PSTN and supported BYOC connectivity
Our team helps assess your existing services, coordinate number porting, and manage technical implementation to minimize disruption.
Local Support. Proven Experience.
FirstDigital combines carrier-grade infrastructure with U.S. based engineering and 24/7/365 support.
We help businesses, government agencies, healthcare organizations, and educational institutions transition from legacy voice services. Eligible organizations can also access services through Utah and Arizona State Technology Cooperative Contracts.
Businesses
Government Agencies
Healthcare
Organizations
Educational
Institutions
Beyond voice, FirstDigital offers integrated business SMS/MMS and secure cloud fax to support your evolving communications needs.
SIP and PRI
Provider Since 2004
Webex Cloud Connected PSTN
Provider Since 2019
Microsoft Teams Voice
Partner Since 2020
We are the experts, so you don't have to be!
A Simple, Phased Migration Built Around Your Business
FirstDigital helps your organization plan and execute a transition that works with your existing infrastructure and operational requirements.
Assess Your Current Services
Review your existing Lumen services, phone systems, numbers, and locations.
Build Your Migration Plan
Identify the right replacement solutions and develop a transition schedule that works for your organization.
Transition With Confidence
Coordinate number porting, configuration, testing, and phased cutovers with support from FirstDigital’s engineering team.
Let's build your
voice migration plan
Whether you’re replacing SIP trunking, exploring voice line replacement, or moving to cloud calling, FirstDigital can help you evaluate your options and plan your next steps.
Frequently Asked Questions
No, Lumen has announced end of sale and end of renewal of enterprise voice. If you are a Lumen customer, Lumen will support your existing contract; however, at the end of the contract, you will be required to find a new carrier.
Yes, all Lumen subsidiaries and services are impacted.
FirstDigital offers SIP Trunking and Cloud PSTN services which any enterprise can migrate to including Cloud Connected PSTN for Webex, Microsoft teams Direct Routing and Operator Connect.
Yes, FirstDigital can help you keep your domestic numbers, toll-free numbers, and international numbers.
Yes, FirstDigital supports all three solutions and on-premises PBXs.
Yes, FirstDigital offers a unique solution that allows you to migrate in phases or in bulk on your timeline.
