The New Digital Gold Rush: Unlock Every Dollar You Deserve
Future-Ready Fiber, Seamlessly Delivered, 99.999% Uptime, and the Only Residential SLA in the business.
1Gbps+ Internet Speed (bandwidth)
.svg)
Free common
area Wi-Fi
Free Internet and Phones for Leasing Offices
No data caps, no data throttling, and no hidden fees
Locally based, live agent support 24/7/365
Increase Revenue and Decrease Operating Costs With Bulk Fiber Internet and Streaming
Our future-ready fiber networks are designed to improve the tenant experience, while reducing operating costs for developers, property managers, and boards, and HOAs. By providing a property-wide fiber internet and Wi-Fi network, you’ll attract and retain long-term tenants, set your community apart from your competitors, and increase your net operating income (NOI).
Benefits of Investing in Multifamily Fiber Internet:
Attract and retain long-term tenants with essential amenities
Fast, professional network design, installation, and maintenance at no additional cost
Set your property apart from others in your area
24/7/365 local, live agent customer service and technical support for whenever you may need it
Reduce operating costs and resident complaints
A single billing portal and point of contact for your entire community
.svg)
Fast Internet and Streaming for Happier Tenants and Landlords
Partnering with FirstDigital to bring fiber internet to your multifamily community means more than just delivering fast speeds—it’s about providing a truly superior online experience. With direct connections to major streaming platforms like Netflix, Hulu, and Amazon Prime, residents enjoy smoother, faster access to the content they care about most. As the largest private all-fiber network in the western United States, FirstDigital reduces reliance on the public internet through direct peering relationships, resulting in lower congestion and improved performance. Our symmetrical upload and download speeds support crystal-clear Zoom calls, lag-free gaming, and efficient remote work. And because most traffic stays on our private and peered network, your community benefits from greater reliability and consistently faster connections.
Benefits for Your Community:
- Lower latency for real-time applications like video calls and gaming
- Less buffering when streaming video content
- Faster delivery of computer updates and software patches
- Greater tenant satisfaction and fewer internet-related complaints
- Competitive edge in attracting and retaining modern renters
Give your residents the reliability and performance they expect—without the frustration of slow speeds or downtime.
Convenient Wi-Fi Coverage for Apartments & Shared Spaces
Get your current and future residents online quickly, and keep them connected with a state-of-the-art fiber network powered by the largest privately owned fiber infrastructure in the Western United States. FirstDigital delivers fast, stable internet to every unit, along with complimentary service for leasing offices and free Wi-Fi in all common areas. You’ll receive one simple, community-wide bill, and 24/7/365 access to our award-winning, Utah-based live agent customer support team.
FirstDigital Connects All Types of Communities
Whether you’re a developer, property manager, or HOA, we can design a future-ready fiber network that helps you manage costs now and grows with your community. FirstDigital can design, implement, and manage fast, secure fiber networks for:
Apartment
Communities
HOAs
Master Planned Communities
Student Housing
Retirement Communities
And any other type of community!
FirstDigital Managed Wi-Fi Tiers
Next-Gen Wi-Fi
Best for:
Pre-configured Wi-Fi router for each unit
Residents can set up their router to their preferences by simply downloading the app
Optional Wi-Fi mesh device to accommodate larger units
Access to 24/7/365 local, live agent customer service and support
Next-Gen Wi-Fi PLUS
Best for:
All of the benefits of Next-Gen Wi-Fi, plus
Wi-Fi access points for each unit, common spaces, and leasing offices with a single name and password that covers the entire property.
Devices are isolated from one another for security
Users automatically connect to the nearest Wi-Fi access point for consistent, synchronous speeds throughout the community
Next-Gen Wi-Fi PRO
Best for:
All of the benefits of PLUS, and
Automated tenant onboarding via email with unique login credentials
Integration with your property management software
Residents stay seamlessly connected to their personal unit Wi-Fi, no matter where they are within the community.
99.999% uptime, guaranteed
Why Partner With FirstDigital?
Our team of fiber specialists collaborate directly with your property’s developer to design, implement, and manage a custom-built communications solution tailored to your community’s needs.
Our approach helps increase property values in residential communities and offers revenue-sharing opportunities for commercial properties, turning your network into a long-term asset.
Exceptional Customer Experience:
At FirstDigital, our sales and operations teams work as one to deliver a seamless, personalized, and dependable fiber experience. From designing your custom solution to guiding you through onboarding and ongoing support, we prioritize making it easy to do business with us. Our streamlined processes, local support, and rapid response times ensure a frictionless experience that exceeds expectations and sets us apart.
No Consultant Needed
While we’re happy to work alongside consultants, partnering directly with FirstDigital eliminates the added cost of a middleman. Our experienced engineers—who design, install, and support networks daily—offer free, expert network design tailored to your specific property. Unlike third-party consultants who often rely on one-size-fits-all templates, we build solutions based on what your community truly needs and what will perform best long term.
Unparalleled Uptime
With some of the most aggressive Service Level Agreements (SLAs) in the industry, FirstDigital guarantees 99.999% uptime and maintains your trust. Our proactive communication and rapid action ensure you’re never left without a strong connection.
Scalable Growth with a Personal Touch
As your business grows, FirstDigital scales with you. Our investments in automation and process improvements enable us to support larger, more complex customers while maintaining the personalized service that sets us apart.
Developers Throughout the Intermountain West Rely on FirstDigital for For Fast, Reliable Multifamily Community Fiber and Streaming Services
%201.png)
Explore FirstDigital Fiber Success Stories
Here are just a few of the great things customers
have to say about their FirstDigital experience:
…and here are a few of the glowing things developers have to say about us:
Revolutionizing Online Document Management with FirstDigital’s Fiber Connectivity
Simplifile, a leader in online document management and...
.svg){kind=icon}
Strengthening Communication and Collaboration with Reliable Fiber Solutions
For Clyde Companies, one of the largest construction firm..
Unlocking Business Growth with Scalable Internet and Connected
Prime Corporate Services, a trusted provider of business formation and compliance s..
Bulk Internet for Multifamily Communities (MDU) – FAQs
Bulk internet is a service where an multifamily property owner contracts with an ISP like FirstDigital to provide internet access to all units at a negotiated rate.
Instead of asking residents to purchase their internet plan individually, the property developer or manager pays for service across all units, typically at a lower rate, with optional resident reimbursement or amenity inclusion.
Increased net operating income (NOI), improved resident satisfaction, reduced service issues, and a modern amenity that adds property value.
In most cases, yes, residents may still opt for another provider if the infrastructure is available, unless exclusivity applies.
Often, yes. Managed Wi-Fi enables seamless connectivity throughout each unit and common areas, along with network monitoring and support.
Bulk fiber is typically billed at a flat, per-unit monthly rate. The owner can pass the cost to tenants or include it as part of rent or amenity fees.
Yes, many ISPs offer upgrade paths for residents who want faster speeds, often handled directly with the ISP.
Commonly 300 Mbps to 1 Gbps symmetrical (download/upload), though higher tiers may be available.
In retrofit scenarios, yes, rewiring may be necessary. Fiber or coaxial upgrades may be required depending on the age and layout of the property.
Timelines vary by size and scope but typically range from 30 to 120 days.
Often there is no upfront cost to the property owner. Many ISPs, including FirstDigital, cover the infrastructure investment in exchange for a long-term agreement.
Usually 5 to 10 years, depending on the financial investment and provider terms.
Managed Wi-Fi offers professionally installed and maintained Wi-Fi networks, ensuring coverage, security, and performance across the community.
Fiber infrastructure and inclusive services enhance the asset’s appeal, rental competitiveness, and appraised value.
Yes, owners can charge a markup or fold the cost into rent as a premium amenity.
Some ISPs offer ramp-up billing or phased deployment to align costs with lease-up progress.
Yes, fast reliable internet is a top priority for renters and can improve leasing velocity and resident satisfaction, leading to long-term tenants and less resident turnover.
All support is handled by the ISP, relieving on-site teams from technical issues.
Bulk internet contracts must address term, exclusivity, early termination, CPI increases, and transferability during a sale.
Yes, regulations require transparency and allow residents to use alternative providers if infrastructure permits.
Yes, most providers include Wi-Fi in lobbies, gyms, pool areas, and other shared spaces.
Most agreements are assignable to the new owner, or a buyout clause is triggered.
Yes, but many communities are moving toward standalone internet for flexibility and cost reasons.
The owner decides, charges can be passed through as line items or embedded in rent.
Communities are opting for bulk internet more because it tends to reduce operating costs, simplifies service, and delivers a competitive edge in attracting modern renters.
It enables faster, more reliable service delivery, reduces disruptions caused by uncoordinated or outdated infrastructure, and provides tenants with a better internet connection at a lower cost.
Yes, any vendor may connect to the infrastructure, but they must coordinate with FirstDigital to ensure proper procedures are followed and to maintain system integrity and code compliance.
The MDF is the central hub for communications services; IDFs distribute those services throughout the building. Infrastructure management ensures both are secure, functional, and ready to support tenant services and equipment.
It prevents unauthorized connection, ensures code compliance, reduces fire hazards, and supports insurance and risk management requirements.
Yes. It provides the fiber infrastructure and equipment required to support building automation, access control, and IoT systems.
Primarily single-mode and multi-mode fiber cabling, along with any structured cabling required to complete DMARC extensions to tenant suites.
Yes. This typically begins with a full audit, cleanup, and standardization of the existing communications infrastructure, equipment, and spaces.
Regular inspections—quarterly or annually—are recommended, along with inspections during major upgrades or tenant transitions.
It ensures consistency, reduces downtime, streamlines vendor coordination, improves accountability, and simplifies equipment maintenance and documentation.
While not always mandated, structured and code-compliant systems are often required or encouraged by insurers and local authorities.
Yes, tenants may choose their own communications vendors, but all vendors must coordinate with FirstDigital to follow building protocols, ensure compatibility with existing systems, and maintain service integrity.
Pre-managed systems with properly maintained equipment and pathways allow for rapid service activation, clean and documented fiber routes, and faster approvals.
It boosts property value, reduces service-related complaints, lowers maintenance costs, supports premium internet offerings, and enhances tenant satisfaction and retention.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
No. Buildings of all sizes benefit from organized and professionally managed communications infrastructure—especially those with multiple tenants or advanced connectivity requirements.
